Horizon Healthware Logo-click to email us Serving Home & Community Care Agencies Since 1984
with Quality Software & Outstanding Service at a Fair Price


  Contact Us:

    Horizon Healthware, Inc.
    266 W. Millbrook Road, Suite B
    Raleigh, NC 27609

    919-676-8090
    919-676-0725 Fax

   Tech Support:
   support@horizonhealthware.com

   General/admin:
   info@horizonhealthware.com

Client Technical Support

Tips, Hints and FAQs...

NC Medicaid Final NPI Readiness (pdf)   04/13/2009
ICD9 Diagnosis Coding with 2008 PPS Grouper Version 2 (pdf)
Grouper Version 2 Code Tables (Excel) 		  04/30/2008
OASIS Transmission Scenarios & "How to" in ClinicPro (pdf)   04/30/2008
Customer Support Satisfaction Surveys (pdf)   02/09/2006
HIPAA Claim Adjustment Reason Codes   08/09/2005
HIPAA Remittance Advice Remark Codes   08/09/2005
NC Medicaid EOB Crosswalk to HIPAA Standard Codes/Messages   08/09/2005

Hardware & Operating System Issues...

Preparing for Installation of PROMISE or ClinicPro (pdf)
Minimum System Requirements (pdf)

Download files...


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Horizon Healthware Technical Support
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