Telephony
In the delivery of home-based care, the word "telephony" is generally
used to describe the use of telephones as a tool for capturing visit
information. The typical scenario is that the healthcare employee dials a
toll-free number upon arrival at the patient's home, essentially "clocking in",
then calls again as they leave to "clock out". In many cases, the staff member
can also use the phone keypad to enter numbers to report the activities and
services provided.
Horizon Healthware offers an optional Telephony Interface module that imports
the employee time and visit data captured by telephony systems into PROMISE.
The field-captured data is processed by the PROMISE billing and reporting
system as if it were keyed from a time sheet - validated for proper coding and
applied to patient accounts - but without duplicate data entry.
Horizon users are currently taking advantage of visit capture through a seamless
interface with the Santrax attendance management system (Santrax
website). If your agency utilizes a different telephony system,
we will gladly work with that vendor to test and implement the ability to
import visit information to PROMISE.
Telehealth
Similar to telephony, but more clinical in focus, "telehealth" utilizes
telephone or internet connctions to transmit health data from the patient's
home to the home health care agency. Vendors of this technology typically
provide monitoring devices that the patient uses to check blood pressure and
weight, and to answer questions regarding their health; this information is
then made available to the agency for review through the telehealth vendor's
software.
Horizon Healthware offers an optional Telehealth Interface module to import the
clinical data collected via telehealth into the electronic chart of Horizon's
ClinicPro system. Utilizing this interface, agency staff can view the clinical
data they've captured in ClinicPro's visit notes and the information gathered
by telehealth monitoring all in the same "chart" screen.
Horizon can create a data exchange with any telehealth system that is capable of
sharing clinical information.