Who we are...

"Horizon Healthware’s mission is to delight our customers and expand our customer base in the home care industry by providing quality software and outstanding service at a fair price, with a workforce of productive, cooperative, motivated, and happy team members."

• We believe deeply in the concept of community-based care such as hospice and home health and are committed to supporting and assisting those who provide such services.
• Horizon has a 24-year history of serving a variety of provider types in a growing number of states -- currently partnering with agencies in Georgia, Kentucky, North Carolina, South Carolina, Tennessee, and Texas -- supporting business requirements for Hospice, certified Home Health, Personal Care, Community-based Waiver, Behavioral Health, Private Duty, Palliative Care, and other in-home services.
• We answer to our customers and no one else; we've never received venture capital funding and have no parent organization to satisfy.
• Everyone on Horizon's team is a software developer, so when users call for help, the person who answers the phone can usually solve the problem.
• Our commitment to excellent customer service consistently yields 93% to 97% satisfaction, as indicated by users on follow-up surveys after each call or email for support.
• Ask any of our clients about integrity and you'll get a resounding and consistent answer: Horizon's integrity is beyond reproach. We've earned the trust of longtime users and new clients alike by being fair and honest in all our dealings.